Green Place Seeds products can be returned within 14 days of receipt of delivery.
Cancelling an order is possible, provided cancellation is requested and processed within 14 days following the day the order was placed.
In the event the goods purchased with Green Place Seeds are of unsatisfactory quality, please contact our team in order to discuss a possible exchange, or a refund.
Green Place Seeds reserves the right to put a refund/exchange on hold until the goods that are the object of said refund/exchange have been received. Return of goods must be made at the customer’s own expense. Green Place Seeds will under no circumstance take responsibility for the costs entailed by a return shipment.
Green Place Seeds shall refuse to process any refund or exchange if the returned item(s) is/are defective, damaged or opened.
Green Place reserves the right to make the customer liable for any decrease in value of the purchased goods resulting from said goods having been used/manipulated/tested in a way that goes beyond what is necessary to establish the nature, the characteristics and the performance of the goods.
For every doubt, question, or in case of issues, please send an email to firstname.lastname@example.org for further assistance.